Refund & Return Policy
Last updated: 1 September 2026
Eligibility
Contact us within 7 days of delivery if you wish to request a return. Change-of-mind returns are considered only when the pack is unopened, unused, undamaged and in its original packaging.
Food-contact hygiene restriction
For hygiene and food-contact safety, opened or used disposable food-cover packs cannot be returned for change of mind.
Damaged, defective, missing or incorrect items
Notify us within 48 hours of delivery at contact-us@tummilo.shop. Include your order number and clear photos or video of the item, packaging and shipping label. We will assess the issue and offer an appropriate replacement, store credit or refund where approved.
Refunds
Approved refunds are issued to the original payment method. Bank processing times can vary and commonly take 5–10 business days after issuance. Original shipping charges are non-refundable unless the item was incorrect, damaged or defective.
Do not send a return without approval and instructions from our support team.
Operated by: UnicornKart LLC
Registered address: 30 N Gould St Ste 4000, Sheridan, WY 82801, United States
India operations: Unicornkart
Email: contact-us@tummilo.shop